The ground rules for using our website and working with us — written in plain English.
Last updated: July 2, 2026
These Terms of Service ("Terms") apply to ripplemotions.com (the "Site") and to our Ripple Reply app (the "Service" — see Section 9), operated by Ripple Motions ("we", "us", "our"). By accessing or using the Site, or by connecting your Instagram professional account to the Service, you agree to these Terms. If you don't agree with them, please don't use the Site or the Service.
The Site is an informational website about our digital marketing services for coaches, course creators, and community owners. Content on the Site — including descriptions of services, case studies, and statistics — is provided for general information and is not a binding offer, quote, or guarantee.
If you decide to work with us, the specific scope, deliverables, pricing, and terms of that work are set out in a separate partnership agreement between you and Ripple Motions. If anything in that agreement conflicts with these Terms, the partnership agreement controls for that engagement. These Terms continue to govern your use of the Site itself.
You can book a free call with us through our scheduling provider (Cal.com). When you do, you agree to:
Booking a call creates no obligation on either side — it's just a conversation.
We show real case studies, statistics, and testimonials from real clients. However, past results do not guarantee future results. Every business is different, and outcomes depend on many factors outside anyone's full control — your niche, offer, audience, effort, market conditions, and platform algorithms. Nothing on the Site is a promise of specific revenue, growth, or performance, and nothing on the Site is business, financial, or legal advice.
When using the Site, you agree not to:
The Site links to and embeds third-party services (such as Cal.com for booking, and our social media profiles). Those services have their own terms and privacy policies, and we're not responsible for their content or practices. Using them is at your own discretion.
These additional terms apply to Ripple Reply ("the Service"), our customer-support tool that helps a business reply to Instagram direct messages and comments from people who contact the business's own Instagram professional account, with human oversight and hand-off available.
9.1 Acceptance. By connecting your Instagram professional account to the Service, you agree to these Terms. If you do not agree, do not connect an account or use the Service.
9.2 Accounts & eligibility. You must own, or be authorized to manage, the Instagram professional account you connect, and you are responsible for all activity that happens under that connection.
9.3 Acceptable use. You will use the Service only to respond to people who have messaged or commented to your business first, in compliance with Meta's Platform Terms, the Instagram Platform Policy, and applicable law. The following are not permitted: spam, bulk unsolicited messaging, cold outreach, or automated first-contact of any kind.
9.4 Data & privacy. Your use of the Service is also governed by our Privacy Policy (see its Section 6). We process data solely to operate the support-response feature and never sell it. You can request deletion of stored data at any time — see our Data Deletion page.
9.5 Disclaimer & liability. Like the Site, the Service is provided "as is" and "as available," without warranties of any kind — including any warranty that it will be uninterrupted or error-free. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service. Sections 11 and 12 below apply to the Service as well as the Site.
9.6 Termination. You may disconnect the Service at any time from your Instagram settings (Settings → Apps and Websites), which revokes its access. We may suspend or terminate access to the Service for any violation of these Terms or Meta's policies.
How we handle your information is described in our Privacy Policy, which is part of these Terms.
The Site is provided "as is" and "as available." While we work to keep it accurate, secure, and online, we make no warranties of any kind — express or implied — about the Site, including its availability, accuracy, or fitness for a particular purpose. Content may contain errors or become outdated, and we may change or remove content at any time without notice.
To the maximum extent permitted by law, Ripple Motions will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising out of your use of (or inability to use) the Site. Our total liability for any claim related to the Site will not exceed one hundred US dollars (US$100). Liability arising from client engagements is addressed in the applicable partnership agreement, not these Terms.
Some jurisdictions don't allow certain limitations of liability, so parts of this section may not apply to you.
You agree to indemnify and hold Ripple Motions harmless from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Site or the Service, or your violation of these Terms.
We may update the Site, the Service, or these Terms at any time. When we change these Terms, we'll update the "Last updated" date at the top of this page. Continuing to use the Site or the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the jurisdiction in which Ripple Motions operates, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction, unless applicable law gives you the right to a different venue.
If any part of these Terms is found unenforceable, the rest remains in full effect. Our failure to enforce any provision isn't a waiver of it.
Questions about these Terms? Reach us at ryan@ripplemotions.com — a real human reads every email.